1. INTRODUCTION
The Record Station ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (therecordstation.com), use our dashboard (hub.therecordstation.com), and access our music distribution and digital management services (collectively, the "Services").
2. INFORMATION WE COLLECT
We collect information that identifies, relates to, or could reasonably be linked to you ("Personal Information") in the following categories:
Account Information: Name, email address, phone number, and artist/label aliases when you register for an account.
Financial & Payment Information: To process subscriptions and royalty payouts, we collect tax IDs, PayPal addresses, or bank details. Note: We do not directly collect or store your credit card numbers on our servers. All payment transactions are processed securely through our third-party PCI-compliant payment gateways (e.g., Stripe, 2Checkout).
Content & Metadata: Audio files, cover art, ISRC/UPC codes, and contributor details you upload to our platform or the TRC Vault.
Usage & Device Data: IP addresses, browser types, operating systems, and interaction metrics with our Dashboard and Smart Links.
3. HOW WE USE YOUR INFORMATION
We use the collected information for the following business purposes:
To create and manage your account and deliver the Services you requested.
To distribute your Content to Digital Service Providers (DSPs) such as Spotify, Apple Music, and YouTube.
To calculate, process, and issue royalty payments.
To prevent, detect, and investigate fraudulent activities, artificial streaming, and copyright infringement.
To communicate with you regarding updates, tech support tickets, and changes to our terms.
4. HOW WE SHARE YOUR INFORMATION
We do not sell your personal data. We only share your information with trusted third parties under specific circumstances:
Digital Service Providers (DSPs): We must share your artist name, track metadata, and audio files with platforms like Spotify and Apple Music to publish your releases.
Service Providers: We share necessary data with third-party vendors who perform services on our behalf, such as payment processors, cloud hosting (e.g., AWS), and email delivery services.
Legal Requirements: We may disclose your information if legally required to do so to comply with a subpoena, court order, or to protect the rights, property, and safety of The Record Station, our users, or others (including sharing data with DSPs in cases of suspected fraud).
5. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to track the activity on our Services and hold certain information (such as keeping you logged into the Dashboard). You can instruct your browser to refuse all cookies; however, if you do not accept cookies, you may not be able to use some portions of our Dashboard.
6. DATA SECURITY AND RETENTION
We implement industry-standard administrative, technical, and physical security measures to protect your Personal Information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. We retain your information for as long as your account is active or as needed to provide you the Services, comply with our legal obligations, resolve disputes, and enforce our agreements.
7. YOUR DATA PROTECTION RIGHTS
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, update, or request deletion of your data. You can manage most of your account information directly within the Dashboard. For further assistance, please contact us using the details below.
8. CONTACT US
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: privacy@therecordstation.com
Address: 12 Maadi City Center Entrance, El-Basatin Sharkeya, El Khalifa, Egypt
Last Updated: March 2026